Customers deserve more. And they're demanding more from their online experience - whether they're buying something, completing a complex transaction or just looking for help.
Use GoInstant's co-browsing technology to give your customers the best possible experience online.
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GoInstant only requires a web browser to work. That's it.
It works on desktops and mobile devices.
That means no downloads, plugins or installs.
There's no need for Java or Flash either like screen sharing applications.
GoInstant's products for support, sales and e-commerce give you the ability to keep customers happy and engaged, driving more value for your business.
Use GoInstant for assisted sales, tech support, personal shopping and more.
Give customers the high-touch, quality experience they expect and deserve.
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Provide active support to your customers to reduce shopping abandonment, and provide consultative guidance to increase shopping cart sizes.
Read MoreLearn about the importance of providing high-touch, responsive customer service, and how it can differentiate your business.
Read MoreThe differences between GoInstant and screen sharing are significant. The use cases and applications of the technology are different. Learn more here.
Read MoreThe “Shared Web” will fundamentally change how people experience the web, communicate and interact. Learn more about the Shared Web and GoInstant’s vision for it.
Read MoreGoInstant lets us engage and interact with our partners or potential partners in a dead-simple & frictionless way. No clunky software or downloads, just the click of a link and you are sharing in no time!
Mike Preuss, Business Development
Great customer support needs to be proactive. That means your agents or customer service representatives need the ability and freedom to track what customers are doing with your product and react accordingly. The…
For most people, shopping is a social experience. We shop with friends, we share recommendations, and when shopping at a brick and mortar store we interact with salespeople. The online shopping experience however,…
There are a number of ways you can differentiate your business. Price is one. In almost every market there are various price options that customers can choose from, with price pressure a constant…
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